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Posted: Sunday, January 7, 2018 3:59 PM

* Plans, organizes, promotes, attends and executes resident events for the property.

* Develops and maintains positive rapport with residents, neighboring businesses, local vendors, and other industry groups.

* Oversees social media sites; monitors and promotes community online reputation.

* Actively markets the property, creating and implementing an outreach marketing plan.

* Creates and distributes community newsletters.

* Receives packages and notifies residents of delivery.

* Receives and distributes mail.

* Sends resident birthday cards and thank you cards.

* Attends to the ongoing customer service needs of each resident throughout their residency.

* Contributes ideas to increase property interest and traffic.

* Field and successfully satisfy resident complaints with the help of management.

* Welcomes new residents, assessing move in experience.

* Greets visitors, answers phones, assists prospects and accepts and inputs work orders, as needed.

* Accepts rents and provide receipts, as necessary.

* Restocks supplies in office, clubhouse and/or business center, as needed.

* Coordinates clubhouse rentals.

* Maintains courteous communications and follow-up correspondence with residents, applicants, prospects and representatives of other companies.

* Assists with resident retention through community events.

* Participates in company required training by established deadline.

* Complies with all Fairfield standards, applicable health and safety rules and regulation, as well as applicable local, state and federal laws.

* Any other duties or responsibilities that may be assigned.

Requirements:

* Minimum of one year experience in a customer service, sales, hospitality or retail position.

* Experience using Microsoft Outlook, Word, and Excel

* Ability to read, write, understand, and communicate in English.

* Intermediate knowledge of Microsoft Outlook, Word and Excel.

* Strong typing skills.

* Superior customer service skills including the ability to manage difficult customers and/or situations.

* Professional verbal and written communication skills.

* Strong attention to detail, organizational, time-management and problem solving skills.

* Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis.

* Ability to work a flexible schedule to include weekends, evenings and holidays

SDL2017


Associated topics: academic, activity, adventure, music, program, site, student, summer, unit, youth

Source: http://www.jobs2careers.com/click.php?id=4704639408.96


• Location: Ft Lauderdale

• Post ID: 76214782 ftlauderdale
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