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Posted: Thursday, February 1, 2018 4:40 AM

IT Intern
Tracking Code
Job Description
At the Retail Growth Machine, interns are treated like full time employees and are expected to go above and beyond to meet the Client s goals. Top executives and experienced professionals are available to lend you their expertise to ensure that you are prepared for success. Do not be fooled, this program is not for the faint of heart. This three month program takes determination, collaboration, and commitment at all levels.
IT Intern Responsibilities:
+ The IT Intern starts at Zimmerman one week earlier then the program and is responsible for assisting with the workstation set-up for all interns in the program.
+ Under the mentorship of a Technical Support Engineer, the IT Intern will be trained to assist the Helpdesk, Infrastructure and IT teams in various capacities.
+ Answer incoming Helpdesk telephone calls, and email requests. Enter calls & emails into the IT Helpdesk issue resolution tracking management system.
+ Provide basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, and ticket routing.
+ Gather and analyze information about user issues and determine the best way to resolve problems.
+ Attend all Intern Onboarding presentations by department heads and ensure conference rooms are set-up from an IT perspective.
+ Play an active role in the program and partake in projects assigned to the InfuZion Interns.
Required Skills:
+ Currently enrolled in an accredited Bachelor's Degree program in Information Technology, Computer Science, Information Systems or similar
+ Program recommended for upcoming Junior or Seniors
+ Able to commit to Monday-Friday from 9am-6pm for the entire 13 weeks of the program (Monday, May 14, 2018- Friday, August 10, 2018)
+ Must be computer literate with proficiency in MS Word, MS Excel, MS PowerPoint and MS Outlook with the ability to learn new computer systems
+ Exude maturity and professionalism in line with that of a full-time associate and shows dedication and commitment to the program and work performed
For more information, please stay tuned to check out our InfuZion website along with webpages created by interns in past years. We'll update it here shortly!
Job Location
Fort Lauderdale, Florida, United States
Position Type
Associated topics: equipment, infrastructure, ip, maintain, maintenance, network, system engineer, system specialist, system technician, technician


• Location: Ft Lauderdale

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