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Posted: Sunday, February 4, 2018 6:13 PM

Job Description
LSEVEN is looking for a Level 2 or 3 Systems Engineer to join our Managed Services Support Team.
***Please read the entire post in detail, and make sure to reply with all information requested. Please do not apply for this position if you do not have the necessary skills and qualifications below. This position is for an experienced IT Systems Engineer, preferably with experience working for a Managed Services Provider, or IT Company.
LSEVEN Team Members are:
Self:motivated: You understand assigned goals and objectives, and take pride in seeing them completed quickly and efficiently. Youre driven, even when no one is watching. Especially then.
Exceptional communicators: You are able to communicate diplomatically and consistently with internal teams and clients.
Tech:savvy, tech:smart: Youve been tinkering with computers from a young age, track tech trends and products, and understand how to leverage technology. You are able to execute and prioritize tasks in a high:pressure environment.
Team:players: Comfortable providing constructive input and ideas to grow the organization, and you welcome feedback. Thats not my job. :: Isnt in your vocabulary.
Hungry for growth: You thirst for more :: learning, achievement, and expertise. You enjoy exploring new products and services, and crave expanding your knowledge base for the benefit of your team, and for yourself.
Your primary responsibilities will include:
Responding to customer support tickets promptly, providing concierge:level technical support, documenting resolutions to support requests daily, and escalating tickets as needed.
Installing, migrating, and managing Windows Server environments (2003/2008R2/2012)
Providing on:site and remote support, with issues ranging from simple desktop configuration and network troubleshooting to firewall implementation and
support/maintenance related to Windows Server and Exchange.
Communicating effectively with clients via phone and email, responding to all requests and concerns in a timely fashion. Explaining resolutions, answering questions, and providing professional advice as needed.
Actively collaborating in the development and maintenance of IT Support processes
Identifying infrastructure system needs, and providing feedback for development.
Required Technical Skills and Experience:
A minimum 4:5 years experience working in a technology/IT related fields
Microsoft Windows Server 2003/2008R2/2012, Active Directory and Microsoft Exchange
Virtualization: VMware, Hyper:V
Router/firewall configuration and management
Microsoft Windows 7, 8, and 10
Microsoft Office 2007, 2010, 2013 and 2016
LAN/WAN, DNS, DHCP, and Domain Controllers
Wireless Network Configuration and Troubleshooting
Printer/Scanner Setup and Configuration
Preferred Skills and Experience:
2: or 4:year degree in a Computer
Science/Engineering area of study
Past experience working for an IT consulting or computer services company

Microsoft/Apple/CompTIA certifications (A+, N+, Security +, MCP, ACP)
Mac OS X troubleshooting and integration into Windows networks
VPN implementation
Bilingual (English/Spanish)
Other requirements:
You must have a reliable form of transportation, a valid Florida drivers license, and proof of insurance that meets the minimum requirements of the State of Florida.
We place a strong emphasis on your past references, and your ability to work well with others. Please provide a minimum of 2:3 professional references.
The position pays 45,000:75,000 per year, depending on experience, certification, references, and interview. 40 Hours/Week Guaranteed. We offer extensive growth opportunity within the organization that includes scholarships for additional certifications and in:house training to boost your skills. We also offer a competitive bonus structure, based on performance and client reviews of your customer service.
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Source: https://www.tiptopjob.com/jobs/77955855_job.asp?source=backpage


• Location: Ft Lauderdale

• Post ID: 78779642 ftlauderdale
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